We process and ship orders within 1–2 business days.
Once your order ships, you will receive a tracking number by email. Delivery times vary based on your location and the shipping method selected at checkout.

Once your order ships, you will receive a shipping confirmation email with a tracking number, allowing you to follow your delivery in real time.

Orders placed before 2:00 PM EST, Monday–Friday, begin processing the same business day.
Most orders are prepared for shipment or local pickup within 1–2 business days.

If you entered an incorrect address, please contact us as soon as possible. Shipping addresses cannot be changed once an order has been processed or shipped.

We currently ship within the Continental United States only and do not ship internationally or to P.O. Boxes, APO/FPO addresses, or U.S. territories.

Orders may ship in one or multiple packages, depending on item availability and shipping logistics. If your order ships in multiple packages, tracking information will be provided by email.

Yes. We offer free local pickup for online orders at our Oviedo, Florida location.
You will receive an email notification once your order is ready for pickup.

Please wait for the “Ready for Pickup” email before coming to the store. If you need your order urgently, feel free to contact us and we’ll do our best to assist.

We accept returns on eligible items within 30 days of delivery or pickup. Due to health and hygiene regulations, some products are final sale. Please review our full Return & Refund Policy for complete details.

For health and safety reasons, opened or used breast pumps, personal care items, and supplements are final sale.
Unopened breast pumps with the original factory seal intact may be eligible for return.

Orders are processed quickly and cannot be modified or canceled once processing begins.
If you need assistance, please contact us immediately after placing your order, we will do our best to help you.

Yes. Many of our eligible products can be purchased using HSA/FSA cards.
Please check with your provider to confirm coverage and reimbursement eligibility.

Yes. All payments are securely processed through Square, and we do not store your credit card information on our servers.
Saved payment details are handled using secure tokenization technology.

Yes. We provide professional lactation consultations with certified IBCLC support.
Appointments are booked through a secure, HIPAA-compliant platform. Click here for more information.

For order, shipping, or policy questions, please email us at contact@lactationstationfl.com. Our team responds during business hours, Monday–Friday.